Oklahoma Starbucks accidentally charges $4,000 in TIP, forces family to cancel vacation to Thailand

Starbucks charges customer more than $4,000 in TIPS for two cups of coffee: Sent him checks as repayment – but they bounced, forcing him to cancel ‘once in a lifetime’ family vacation over lack of funds

  • A Tulsa man says he was charged more than $4,000 in a tip for two cups of coffee at Starbucks in Oklahoma
  • Jesse and Deedee O’Dell said they spent hours on the phone with Starbucks after the coffee chain charged them nearly $4,500 during a January 7 stop 
  • The O’Dells were forced to cancel a ‘once in a lifetime’ trip after the refund checks they were sent bounced, leaving them calling Starbucks repeatedly 

An Oklahoma man was charged $4,000 in tips for two cups of coffee at a Tulsa Starbucks and had to cancel a ‘once in a lifetime trip‘ as he and his wife struggled to get their money back. 

A picture of the receipt showed the nearly $4,500 bill for two coffees, with should have cost $11.83. That would have been the total if not for a mysterious $4,444.44 tip. 

Jesse O’Dell says he and his wife Deedee quickly reached out to Starbucks after they realized the error and were told it was a system error that caused the incident. 

Officials for the popular java franchise told the O’Dells they would be sending checks to cover the costs. The Tulsa couple, however, say they spent a day calling customer service ’30 to 40 times’ after the checks bounced. 

The O’Dells also say they were forced to cancel a vacation while they waited to get their money back and filed a report with the Tulsa Police Department over the situation. 

Deedee (left) and Jesse O'Dell (right) were charged nearly $4,500 during a routine trip to Starbucks


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